Privacy Policy

Welcome to The American Riders! We value your trust and are committed to protecting your data with integrity. The Privacy Policy focuses on how we collect, use, and protect data when you visit our website or any other service.

1. Who We Are

The American Riders offers thrilling sidecar motorcycle tours in Chicago using custom-built, WWII replica bikes. Our website allows users to learn about our services, book tours, and access detailed tour information.

2. Information We Collect

We collect information in several ways, including when you browse our site, make a booking, or contact us.

a. Information You Provide

• Booking Details:
  Full name, email, phone number, selected tour, date, time, number of participants, and pickup location.
• Payment Information:
  Credit/debit card or bank transfer details are treated securely through a third-party payment gateway.
• Accessibility Needs:
  If applicable, we may ask for limited details to accommodate special requirements.
• Newsletter Sign-Up:
  Name and email if you subscribe to our newsletter.

b. Information Collected Automatically

• Device Information:
  IP address, browser type, operating system, and device type.
• Usage Data:
  Pages visited, time spent, clickstream data, and referring URLs.
• Location Data:
  A general location information based on your IP address or, if you allow GPS access.

3. How We Use Your Information

We use your information to:

• Process and confirm your bookings
• Respond to your inquiries or requests
• Send booking confirmations and tour reminders
• Improve our website and services
• Customize your experience and offer relevant content
• Communicate promotions or newsletter content (if you’ve opted in)
• Respect the law and defend our legal rights

4. Sharing Your Information

We do not sell or rent your data.

We may share your information with:

• Payment processors (e.g., Stripe, PayPal) to securely handle transactions
• Booking system providers to manage and confirm your reservations
• Service providers (e.g., email service platforms) who help us operate our website and marketing
• Legal authorities, when obliged by law, or to defend our rights
• Every third-party partner must protect the data and abide by applicable privacy laws.

5. Cookies and Tracking Technologies

We use cookies and related technologies to strengthen your experience on the website, analyze the site as a whole, and improve our performance. You can always change your cookie preferences in your browser’s settings. Please note that the website may not work properly if you disable cookies.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Accessing or requesting a copy of your data
• Correct or update inaccurate information
• Request the deletion of your data
• Opt out of marketing communications at any time
• Object to or restrict the processing of your data

To make a request, email us at contact@theamericanriders.com

7. Data Retention

We retain personal data only for as long as necessary to:

• Handle your tour bookings and meet customer service demands
• Adhere to legal and accounting requirements
• Enhance and maintain our services

8. Data Security

We use SSL encryption and take steps in line with security best practices of the industry to keep your data safe from any kind of unauthorized access, loss, or misuse, as well as alteration. We are unable to provide complete security, though, as no online transmission or storage approach is 100% safe.

9. Children’s Privacy

Our services are not focused on children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us to have it removed.

10. Accessibility

Our commitment to digital accessibility remains. This site follows WCAG rules so that users of all abilities can move around easily and understand our content fully, including our privacy policies.

11. Changes to This Policy

We reserve the right to make timely updates to this privacy policy. The updated date at the top will show changes when we do. 

12. Contact Us

Please get in touch with us if you have any questions concerning this privacy statement or how your data is managed:

The American Riders
Email: contact@theamericanriders.com
Phone: +00 (123) 456 889
Website: https://www.theamericanriders.com